1. Acceptance of Terms
By accessing our website or engaging our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Services Provided
SE Tax Debt Relief provides tax debt resolution services including, but not limited to:
- Tax debt compromise applications and negotiations with SARS
- Deferred payment and instalment arrangement facilitation
- Suspension of payment, penalty remission and interest waiver applications
- Tax dispute resolution and representation
- Voluntary Disclosure Programme (VDP) applications
- Advisory services related to SARS tax matters and liquidations
3. No Guarantee of Results
While we strive to achieve the best possible outcome for every client, we cannot and do not guarantee specific results. Outcomes depend on many factors including your individual circumstances, SARS policy and applicable legislation. Past results do not guarantee future outcomes.
4. Client Responsibilities
As a client, you agree to:
- Provide accurate and complete information about your tax situation
- Respond promptly to requests for documentation or information
- Inform us of any change in your circumstances
- Pay agreed fees in accordance with your engagement terms
- Not engage in fraudulent or unlawful activity
5. Fees and Payment
Fees are discussed and agreed before work commences on your matter. Fee structures may include fixed fees, hourly rates or staged arrangements depending on the nature of the matter. Payment terms are set out in your engagement letter.
6. Confidentiality
We maintain strict confidentiality regarding all client information. Information is disclosed to SARS or other parties only with your explicit authorisation or where required by law.
7. Limitation of Liability
To the maximum extent permitted by law, SE Tax Debt Relief shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our website or services. Our total liability shall not exceed the fees paid by you for the specific services giving rise to the claim.
8. Termination
Either party may terminate an engagement by written notice. On termination you remain responsible for fees for services rendered up to the termination date. We will provide reasonable assistance in transitioning your matter to another representative if requested.
9. Intellectual Property
All content on this website, including text, graphics, logos and software, is the property of SE Tax Debt Relief (Pty) Ltd and is protected by applicable intellectual property laws.
10. Governing Law
These terms are governed by the laws of the Republic of South Africa. Any dispute arising from these terms or our services is subject to the exclusive jurisdiction of the South African courts.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes take effect when published on this website. Continued use of our services after changes constitutes acceptance of the modified terms.
Contact
SE Tax Debt Relief (Pty) Ltd
Email: eddie@tax-relief.co.za
Phone: +27 (0) 21 569 6050 (Cape Town) · +27 (0) 41 585 0980 (Gqeberha)
Contact page
Last updated: August 2026